Get in Touch With Us
Got a question about one of our casino reviews, spotted something that needs updating, or just want to tell us what you think? This page covers the ways to reach the Best Casinos Canada team and what happens once your message lands with us.
Ways to Get in Touch
Email is the best route to us. Write to [email protected] and a real person on our team will read it — we don't rely on canned replies. We aim to respond within two working days, though enquiries around major bonus updates or new site launches can take a little longer given the volume.
A short line on what your message is about helps us route it to the right person quickly. If you're asking about a specific brand, mentioning the name saves us going back and forth.
What Readers Usually Write In About
- Questions about a listed casino — Anything unclear about a bonus offer, a payment method, or how we arrived at a rating for one of the brands featured on the site.
- Corrections — Bonus terms, wagering requirements and payment options at Canadian gambling sites change often. If something looks out of date, tell us and we'll check it.
- Suggestions for coverage — Ideas for topics, payment methods, or new casino brands you'd like us to look into.
- Partnership enquiries — If you work for a casino brand or an affiliate partner and want to discuss inclusion or a listing, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with their play, say so in your message and we'll point you towards support resources appropriate for Canada.
How We Handle Your Message
Every email is read by someone on the editorial side of Best Casinos Canada, not a chatbot. We check the details you've raised against our own records before replying, which is part of why a response can take a day or two rather than being instant. If your query relates to a rating or a claim made on one of our pages, we'll tell you plainly if we're updating something or if we stand by what's published.
Before You Write In
A few quick checks can save you a round trip:
- Bonus terms and offer values shown on this site are supplied by the casino brands themselves and can change without notice — always confirm current terms directly on the operator's own site before you sign up or deposit.
- Payment method availability and processing times vary by casino and can differ from what's listed if a brand updates its systems.
- If your enquiry is about how we researched and ranked the casinos on this site, our rating approach is explained alongside our reviews — commission from any operator never buys a better position.
If you're weighing up options outside our main Canadian rankings — for example if you're based in the UK and looking at sites outside GamStop — we also cover that separately in our trusted non-GamStop casinos guide.
A Word on Accuracy
We try to keep our reviews of Canadian online casinos current, but the gambling sites we cover update their promotions, game libraries and licensing details regularly. If something you read here doesn't match what you find on a casino's own platform, please flag it — reader feedback is one of the ways we keep our comparisons honest and useful.
Thanks for taking the time to reach out. We read everything that comes in and look forward to hearing from you.